This was an interesting article I read today and thought I would pass it on. When someone like George David gives advice, you listen.
If you don't know who he is, he is CEO of United Technology Corporation, the most powerful technology based corporate conglomerate in the US. In 2000, he was one of America's Most Powerful People by
Forbes magazine, CEO of the Year by
Industry Week' in 2003 and in 2007 he reaped $65 million (before company perks!).
here it is:
| Inside the Numbers: 17 | |
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| | UTC's Chairman and CEO George David often is asked for his thoughts on what it takes to be successful in business. David provided this insight at Yale University during a 1996 speech titled "The 17 Keys to the Corporate Lock." More
than 10 years later, David's philosophy remains consistent and sets the foundation for UTC's culture.
Dos
- Complete staff work. No questions asked not answered.
- Relationships always. We accomplish with and through others. We cannot be too courteous nor too thoughtful of others. Never burn bridges.
- Relentless constancy of purpose which we achieve consequent on principles.
Test: Principles make people predictable and conversely unpredictable people are unprincipled.
- Clarity and brevity in written and oral expression by the word, not the pound. We cannot be too brief.
- High energy. Energy is the scarce resource. "I'm propulsion, you're guidance." Ambitions need to follow energies (with which you were born) or you will be disappointed.
- Solutions not problems. No upward delegation. You decide what to do, be sure I'm too busy to do your work.
- Work downward not upward. Show me the back of your head, not your bright shining face. Give me the courtesy to judge your work without your help.
- Stronger/better recruits than you. The only route to the golf course, yet most executives and managers fail this test.
- Content, content, content. Always an agenda.
Don'ts
- Never escalate. Life is neither fight nor flight. The first lesson of diplomacy: Back up, don't give up and never let the other put a glove on you.
- Never optimize around the short term. Always keep your eyes on the horizon.
- Don't forget gravity, do remember intergalactic forces. Your achievements (and failures) are often due to forces much larger than you. When you have been too good for too long, better check around and behind you.
- Don't confuse your net worth with your real worth. The former may be illusory and transitory, the latter will not be.
- Never, ever, compromise your ideals. The cynical view is wrong. Shortcuts are never a reliable strategy.
- Don't change employers, at least not often.
- Don't work the proximity theory (that good things happen to people near powerful people).
- Never threaten and the corollary: Never enter a negotiation without a bottom line.
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Take this to heart.
-Robert
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